PRODUCTION

PRE-ORDER PRODUCTION PERIOD

Items listed as pre-order are subject to a production waiting period. If the item you are ordering is a pre-order, this will be clearly indicated by the 'Pre-Order' button, the product title, and within the delivery information section on the product page.

The shipping method and delivery timeframe selected at checkout only apply once your pre-order item has been dispatched.

For example:

If you order an item marked PRE-ORDER: 2-3 WEEKS and select Royal Mail 2nd Class (estimated delivery: 2-3 days), your order will first go through a 2-3 week production period. After production is complete, it will be shipped and delivered within the 2-3 day shipping timeframe.

Once production of your order is complete and it's ready for dispatch, you will receive a confirmation email along with tracking details.

COMPLIMENTARY ALTERATION SERVICE 

Complimentary alteration service may be requested via the note section at the checkout, it is at the discretion of AVYAANA ltd to accept/reject your request upon review from our in house tailors. Please allow up to 5 days for alteration request to be reviewed. If the request is accepted your request will be carried out within the 5 day time period. Alteration service is only available for up to 5 inch reduction of the length of your garment and must begin with a minimum of 2 inches.

Alteration services are not available during peak seasons such as Ramada/Eid. Our  complimentary alteration service is not extended to sale/promotional products.

Please contact us at order@avyaana.com if you need your order by a specific date and we will do our utmost to ensure you receive your piece for your special day.